You know, I love to talk about our group here at Howald Heating, Air Conditioning and Plumbing. I think they’re the best AC and furnace fixers in Indianapolis. Our plumbing guys are top notch fixing, installing and maintaining anything that has water. My name might be on the company–but these folks are the business. I am shining a light out on few of these good folks and will continue to highlight them in blogs and on our Facebook page.
There’s no better way to start a business than by bringing in the kids, right. Meet Mary Howald Flickinger. Newly married and soon to be a Mom, Mary is a top performer in her job at Howald Heating. The customers love her, ask for her by name and want her to babysit their kids. Ok, well maybe that’s an exaggeration, but they LOVE her, so do I. Mary is as gentle as she has to be with customers who have a lot of needs and can really belt it out with the occasional “truck driver” personality. She does whatever it takes to make the customer happy and feel like they’re getting what they need. She and I are now going back and forth on how many days she get’s off after the birth of her child. I say a weekend at a nice hotel…see ya Monday, Mary.
Since we are family owned and operated, let’s keep it in the family! My sister Linda has worked with me for over 30 years…she is good, I mean really good! She handles employee issues, billing items, insurance, human resources…what’s legal or what’s not legal, bills, etc, etc.When Linda and I grew up on the west side of Indy, we would have an opportunity to argue or maybe push each other a little bit. Nothing serious…I mean there wasn’t a whole lot of disagreeing to do. I usually had her arm behind her and barked out my orders for the day. We always keep it fun. Working with my “older” sister has been a joy. Thanks Linda!
And thank you Howald customers. Stay cool this summer! Larry Howald