If you find yourself with a sump pump emergency in the next few days, we’re here 24-7 to serve you.
We survived the snow and the polar vortex. Hope you did, too!
Now we’re prepping for the BIG MELT. Just like you did last weekend with your furnace, take a few minutes in the next 24 to 48 hours to be sure your sump is ready to pump. A checklist for our customers follows.
- Frozen Lines: We did have a few calls from customers that sump lines were frozen this week. They will thaw as the temps increase over the next few days.
- The pit: Remove the lid from the sump crock. Slowly pour some water from a bucket into the pit. Look at the sump pump switch. It should turn on and begin to pump water. Wait until the water pumps from the pit to ensure the pump turns itself off, then slowly pour the remaining water in the crock to ensure the pump turns on again.
- The alarm: Make sure your high-water float alarm is working. If you don’t have one, consider adding one. Test it by picking up the float and listen for the alarm.
- The discharge line: Make sure the discharge line is unclogged and pitched away from the home. Make sure it’s clear of any debris—dirt or leaves from the snow that could have packed it up.
- Battery backup: If you don’t have an alarm at all—you won’t know until the basement floods. A battery backup is the best bet if power fails.
REMEMBER: If the sump pump alarm goes off—it’s an emergency,
your sump pump is failing. Call for emergency service.
Check out our printable coupons for plumbing—just in case you need them.